Average Reviews:
(More customer reviews)Like some other reviewers have written, my Curt 13555 hitch for my 2011 CR-V came with half the actual hitch exposed and hanging out of the box! The hitch arrived in 2 days from an Amazon Pennsylvania warehouse via UPS.
This scraped up the powder coating and unknown to me at the time, slightly bent the mounting tabs on one side. I bolted up one side, loosely, then moved to the other side, one of the two holes did not line up at all!
After much cursing and brute force with bare hands and feet, I reluctantly unbolted the whole thing. A call to Curt had them recommend using a jack and a 2x4 to spread the flanges back to their proper width. My personal feeling was I shouldn't have to do this to a brand new hitch.
Thanks to Amazon's excellent return policy, I returned the hitch for a full refund. I did exhaustive research on other hitches, but always came back to the Curt for it's looks and quality construction.
Finally I took a huge gamble and ordered another Curt 13555 from Advanced Auto Parts, taking full advantage of a free ship AND 15% off coupon. There is an Advanced Auto Parts store one town over from me, so if this one was bent I could return it very quickly.
The hitch arrived the next day, Curt has a regional warehouse an hour from my house (huge plus), and it came via UPS. There was only a small tear in this box, no damage to the hitch at all, and it fit my CR-V like a glove.
I highly recommend this hitch, but I think Curt needs to reinforce its shipping boxes better, and the gorillas from UPS need to treat the packages with more care!
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